What is Programme Management?

The action of carrying out the coordinated organisation, direction and implementation of a dossier of projects and transformation activities (i.e. the programme) to achieve outcomes and realise benefits of strategic importance to the business • Aligns three critical organisational elements: – Corporate strategy – Delivery mechanisms for change – Business-as-usual…

Outputs versus Outcomes

[caption id="attachment_592" align="alignright" width="363"] Outputs vs Outcomes[/caption] What is the difference between an output and an outcome? Outputs tell the story of what you produced or your organization's activities. Output measures do not address the value or impact of your services for your clients. On the other hand, an outcome is…

Six Sigma – Defects – DMAIC

Bloom's Taxonomy Defect Levels & Yields DMAIC MAIC 8 Stages of Breakthrough Strategy Results of Six Sigma Success: Cost Reduction, Market - share growth, Defect reductions, Culture, Productivity Improvements, Customer relations improvements, Product and services improvements, Cycles - time reductions Management Support is KEY Organizational Leadership Training Senior Management -…